Strategy & Planning

  • Marketing for Small Businesses: Real Results, Real Growth

    Marketing for Small Businesses: Real Results, Real Growth

    Summary: We demonstrate how small businesses can move beyond outdated marketing methods to leverage targeted digital strategies—from local SEO and social media to content marketing and hyper-localized video ads—that deliver measurable ROI without requiring massive budgets. With most local competitors not utilizing these advanced tactics, early adopters gain a significant…

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  • The Evolution of SEO and SERP in the Age of AI-Assisted Search.

    The Evolution of SEO and SERP in the Age of AI-Assisted Search.

    (5-minute read)Article summary: AI search is completely reshaping SEO as we know it. It now delivers conversational answers and AI summaries, pushing brands to focus on quality content over keyword tricks. Winners? Authoritative sources with expertise. Losers? Content farms and low-value sites. But what does this mean for Users? The Evolution…

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  • Crafting a New Digital Future

    Crafting a New Digital Future

    Craft Contemporary Museum, a renowned institution dedicated to celebrating the transformative power of craft, sought to bridge the gap between traditional tactile experiences and the evolving digital landscape. This case study outlines the development and implementation of a comprehensive digital experience strategy designed to enhance visitor engagement, expand reach, and…

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  • The Power of Small.

    The Power of Small.

    (2-minute read) Article summary: The “Authenticity Paradox” reveals a shift in SMB branding: instead of mimicking large corporations, small businesses are thriving by embracing their “smallness.” This “small is powerful” trend taps into core human desires for genuine relationships, simplified choices, identity alignment, and supporting the underdog. Digital tools now…

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  • Your Digital Property’s Secret Superpower for Accessibility and Success.

    Your Digital Property’s Secret Superpower for Accessibility and Success.

    (4-minute read) Article summary: ADA compliance transforms digital properties from mere websites into inclusive, user-friendly experiences that not only meet legal requirements but also improve SEO and expand audience reach. By embracing universal design principles, businesses create digital spaces that welcome everyone, regardless of ability, ultimately driving better engagement, accessibility,…

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  • Rethinking the Way We Implement Hyper-personalization.

    Rethinking the Way We Implement Hyper-personalization.

    (2-minute read) Article summary: We crave the comfort of familiar content online, but echo chambers stifle curiosity. Can we weave serendipity back into the digital experience, surprising us with fresh ideas and new connections that spark instead of simply reflect? The reign of hyper-personalization in the digital realm offers a…

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  • Bridging the Gap: How Social Economics Shapes Inclusive Digital Experiences

    Bridging the Gap: How Social Economics Shapes Inclusive Digital Experiences

    (2-minute read) Article summary: This articles breaks down what needs to be considered when designing and developing digital experiences that take into account the social economics of what and how your experience is delivered. I have been designing digital for years – mobile apps, websites, immersive experiences, gesture, and voice…

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  • Ways Marketers Can Gather Valuable Insights with Experiential Marketing.

    Ways Marketers Can Gather Valuable Insights with Experiential Marketing.

    (7-minute read) Article summary: Brands have much to gain by using digital activations at experiential marketing activations. This article explores the bevy of qualitative and quantitative data that can be collected at XM activations regardless of size. Experiential marketing offers unique opportunities for marketers to breath life into a brand…

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  • Beyond the Click. The Multisensory Future for Digital Marketing

    Beyond the Click. The Multisensory Future for Digital Marketing

    (4-minute read) Article summary: Multisensory marketing is not new but with technology advances in the mix things are getting interesting. This article looks past the gimmicks and provides lots of examples of how brands can create interactive brand encounters that work all the senses. Forget static ads, the future lies…

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  • Boost Engagement & Authenticity: The Power of User-Generated Content in Experiential Marketing Campaigns

    Boost Engagement & Authenticity: The Power of User-Generated Content in Experiential Marketing Campaigns

    (6-minute read) Article summary: Exploring the benefits, reach, and impact when embracing user generated content (UGC) for experiential marketing activations. Also, offering an important list of action items for UGC producers to keep in mind when running these activations. Brands love UGC in experiential marketing because it feels real (think:…

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